Auditing the NHS.

Auditing your acute pain service–— a UK NHS model

This audit has been conducted in order to provide an evidence base that clarifies the strengths and weaknesses of acute pain management at a UK hospital. Consequently, it sets the strategic direction for service improvement. Awarding up to three stars has identified the quality of each component that constitutes the acute pain service. Six different components were audited and star ratings have...

Morality and Markets in the NHS

Since its establishment in 1948, the history of the National Health Service (NHS) has been characterized by organisational turbulence and system reform. At the same time, progress in science, medicine and technology throughout the western world have revolutionized the delivery of healthcare. The NHS has become a much loved, if much critiqued, national treasure. It is against this backdrop that ...

Auditing the Electronic Commerce Environment

INTRODUCTION With the proliferation of Internet access and the shift to performing some brick-and-mortar transactions online, the need for stability and reliability in the E-commerce arena is becoming increasingly apparent. E*Trade, one of the many successful E-commerce sites, depends completely upon its online presence to stay in business. An outage, regardless of cause, can potentially cost m...

What do NHS staff think about the NHS?

Reforming the NHS from within CIMA NHS Working Group

A fundamental shift in performance often needs a radical change in the way an organisation is managed.Today’s NHS faces significant challenges, not least the need to maximise the use of the available resources and to demonstrate sound financial management. Recent developments such as payment by results and the introduction of a national tariff have only added to the pressure.To exacerbate this,...